Data processing information SICK Creator

SICK is pleased about your visit on our website and your interest in our company, in our products and our services. Protecting your privacy is important to us and we want you to feel secure while visiting our website. To this end, we would like to explain below what information we process during your visit on our website.

Data controller SICK AG, Erwin-Sick-Straße 1, 79183 Waldkirch, Germany
Purpose of processing

SICK may use the data we collect to provide you with rich, interactive experiences. We may use data to:

  • Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • Improve and develop our products.
  • Personalize our products and make recommendations. We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research. Improving the usability and the user experience of SICK Creator.
Categories of data

SICK Creator collect data, such as program crashes, errors and usage data. The collected data is anonymous and non-personal. The collected data varies based on the error. It may contain stack traces and exception information. Diagnostic information when a tool crashes or errors occur to help understand why the crash or error occurred and what changes are needed to prevent the crash or error in the future. Usage data collects information about how features are used and perform which helps SICK prioritize future product improvements.

Legal basis Consent
Consequences of failure to provide the data

SICK ID: If you do not log in with your SICK ID, no software such as extensions for the SICK Creator can be installed. This also includes firmware packages and similar additional functions.

Data for analysis purposes: No consequences

Retention time We do not store any personal data.
Data source We only process personal data provided directly by you.
Transmission to third countries We do not transfer personal data to third countries.
Logic of automated decision-making We do not perform any automated decision-making.

Your rights

You have the right to

  • information about personal data relating to you;
  • correct personal data concerning you;
  • delete or block personal data concerning you;
  • object to the processing of personal data concerning you;
  • the portability of personal data concerning you;
  • revoke your consent with effect for the future, provided that a processing of personal data concerning you is based on your consent, and
  • lodge a complaint with a data protection supervisory authority, if you believe that the processing of personal data relating to you infringes privacy laws

If you would like to exercise any of your rights under this Privacy Policy or at law or have any other questions about privacy-related issues, you should contact our Data Protection Officer at the email address below. We will provide an appropriate response to all requests.

SICK AG
Data Protection
Erwin-Sick-Straße 1
79183 Waldkirch
Germany

dataprotection@sick.de

Amendments of the privacy policy

We reserve the right to amend this Privacy Policy at any time to take into account new laws, changes to our operations and practices or changes in the business environment and technology. All modifications will be effective immediately upon our posting of the modification on our website. Please check back from time to time to review our Privacy Policy.